As a leading global online retailer, we ship thousands of orders daily all over the world. Purchase and enjoy our great service. We ship directly to your door. Below is our Shipping and Handing Timeline. We have put a lot of focus into making sure the items get delivered as quickly as possible. You will receive your order in 4-20 business days from the date that it is placed.
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified.
USA Warehouse: 1-2 business days
International Warehouse: It normally takes 4-7 business days for us to process your order. On average about 4 business days. Please note that this does not include holidays and weekends.
USA Warehouse: Free Shippingtakes 3-5 business days. We currently do not offer expedited shipping. All shipping will be standard, 3-5 business days in USA and 5-12 business days for international.
International Warehouse: Free Shipment takes 8-15 business days and Express Shippingtakes 3-7 business days. Please refer to the table below for various delivery times to international destinations.
• Certain items are prohibited by some shipping carriers. If your order contains these items for the shipping carrier you selected, we will re-route your order via another carrier to ensure it arrives safely. This may require additional shipping time.
• All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
• Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
• It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
• FirstLook ships all packages from our warehouse and distribution center. We are a Texas based company but some of our warehouses are located in China and Germany. This helps us provide the most competitive pricing and free shipping on our products.
Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-7 business days and is NOT included in the overall "shipping time".
|COUNTRY||STANDARD SHIPPING||EXPRESS SHIPPING|
|COST||SHIPPING TIME||COST||SHIPPING TIME|
|United States||FREE||8 - 15 business days||
FREE for orders over US$250, otherwise US$39.95
|3 - 7 business days|
|REGION||COUNTRY||STANDARD SHIPPING||EXPRESS SHIPPING|
|COST||SHIPPING TIME||COST||SHIPPING TIME|
|Oceania||Australia, New Zealand||
FREE*Parcel may not be tracked and may result in delays or lost parcels
|15 - 45 business days||FREE for orders over US$300 , otherwise US$49.95||6 - 10 business days|
|Europe||United Kingdom, France, Spain, Germany,Italy||FREE||15 - 45 business days||FREE for orders over US$300 , otherwise US$49.95||6 - 10 business days|
|North America||Canada||FREE||15 - 45 business days||FREE for orders over US$300 , otherwise US$49.95||8 - 12 business days|
|Worldwide||Other Countries||FREE *Parcel may not be tracked and may result in delays or lost parcels||15 - 45 business days||FREE for orders over US$300 , otherwise US$49.95||8 - 15 business days|
You can choose your preferred shipping method on the Order Information page during the checkout process.
The Item Processing Time is the time from receiving your order to physically dispatching your order. After receiving your order, we conduct rigorous Quality Control checks and tests in order to ensure the product's quality prior to shipment to meet your satisfaction. This can involve detailed in-house checks: material quality, zippers, seams, embellishments and motifs, interiors, lining, etc. The total processing time varies depending on the complexity, design, and size of the specific product or article. Larger orders will naturally take longer. The average processing time is approximately 4 business days; however, please note that the processing time can also be affected by the stock status of individual items, the time of the year, national holidays, etc. If your order includes very popular items that are experiencing stock availability issues, then the order can take between 5-10 business days to process and dispatch. We apologize in advance for any inconvenience caused by these delays. Thank you for your patience.